Helping Campus Employees Reconcile Cognitive Dissonance

Abstract

We all create some cognitive dissonance - internal tension created by inconsistencies between our beliefs and actions. In campus offices, personal beliefs and professional duties often collide. Employers have a vested interest in helping employees deal with cognitive dissonance. Without employer intervention, the results can be detrimental to an organization’s overall effectiveness and success.

Originally published in the May 2007 Greentree Gazette.